6.1 Our cleaning service requires a £100 deposit payable to the Company by debit/credit card at the time of the booking. The remaining amount be due on/r before completion of work via debit or credit card or cash. Please note, if customer would not be present on the day, a full payment will be taken.
6.2 Unless otherwise agreed in writing by the company the account is rendered for immediate payment on the completion of the work.
6.2.1The Client must make payment either by cash, cheque or credit/debit card before the cleaner leaves the Client’s premises.
6.3 If no payment has been received at the time of completion of the cleaning service, the Client agrees to and authorises the Company to charge his debit/credit card with the outstanding amount.
6.4 The Client agrees to and understands that paying the outstanding balance by debit/credit card will incur a 3% card processing charge.
6.5 We reserve the right to cancel services without notice due to declined credit card transactions or non-cleared funds.
6.6 The Company reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of 8% per annum above the Bank of England base rate from the due date until the date of actual payment under the Late Payments Act.
6.7 The Company reserves the right to charge £40.00 administrative fee, in addition to the balance due, for any account we must refer for collection. Please note that debt-collection companies may add their charges to the outstanding amount.
6.8 All bank charges incurred due to a Client’s cheque being returned unpaid will be passed to the Client at a flat rate of £30.00 per cheque.
6.9 The Company reserves the right to cancel any contract and back charge additional for past services to reflect the balance of the standard rate(s) if any misleading or false information was used to obtain discounted services.
6.10 The Client agrees to and authorises the Company to charge his debit/credit card he has provided to the Company with any outstanding amounts owed to the Company.
6.11 Where such alternative arrangements have been made the Client must make payment within 14 days of the invoice date.
6.12 The rates of payment by the Company shall be as agreed between the Company and the Client, or his/her representative. The Client shall make no reduction or retention from the sum due under any invoice.
7.1. The Client can cancel the scheduled service by giving no less than 48 hours prior notice in writing.
7.2. There is a cancellation fee of £50.00 of the service total for cancelling or rescheduling a cleaning visit with less than 24 notices.
7.3. The Company reserves the right to retain the £50.00 deposit as a cancellation fee/part of a cancellation fee.
7.4. The Client must pay the full price of the booked service if:
7.4.1 Our cleaners arrive at the Client’s address and are unable to gain access to the Client’s home, through no fault of the Company. If keys are provided they must open all locks without any special efforts or skills;
7.4.2 The Client cancels the booked service with less than 24 hours prior notice.
7.5. If the Client needs to change a cleaning day or time the Company will do its best to accommodate him/her. Any changes to booked services are subject to a 48 prior notice and availability.
Dear Luqman, Many thanks for your professional end of tenancy cleaning work in my flat. I have received my deposit and both landlord and estate agency is very much happy with the clean flat. I have really admired your service, support as well as professional and friendly attitude, too less that is seen. Keep up the good work! I will definitely recommend you to some people if I hear they need this kind of service. Brixton, London
Simply fantastic oven cleaning, hob and extractor cleaning service, Our 15 years old cooker looks honestly brand new The engineer that paid a visit came on time, was very friendly, and hardly needed any instructions at all, the work was done in less than 2 hours, simply an amazing service and great company I can always trust from now on – They even called me to check if everything was okay and I may call them at any stage if there is a problem – Very friendly service!
Dear Luke I have hired your company for end of tenancy cleaning and carpet cleaning services in Surbiton. My husband who’s an army man is very fussy about the cleaning standards but this time he was completely speechless. Our estate agents (Leaders) and inventory checkout lady were so happy that they have asked us your company name. I am sure they will be in touch with you guys for future jobs. The lad and 2 ladies which came were so polite, friendly and so knowledgeable about end of tenancy cleaning and carpet cleaning. Thanks a lot for your help Amy King
Dear Luqman My name is Soni and I called you mid-day last Saturday as I had to move out and was not aware about cleaning the property before moving out. It was a 2 bedroom bungalow. You guys arranged 4 cleaners on a 2 hours notice and the chaps and ladies which came to work were absolutely helpful. 2 bed bungalow and carpet cleaning took just over 4 hours and the property was spotless. My deposit was returned on Monday and my estate agents and the inventory clerk were so happy with the service. Thank you once again Soni Bradford, Yorkshire
Dear Luqman I and my wife just wanted to say Thank you for a great service, when the cleaning company we hired refused to work as they were asking for more money to spend, you guys took this job on such a short notice, charged us even cheapest price, and helped us get our move sorted, I am really impressed with your professionalism, highly ethical team members, and definitely the way your prices are structured. Thanks a lot mate for all you did for us. When you are in Sutton, please do not forget to visit us for coffee. Sincerely Yours, Sutton, Surrey, UK
End Of Tenancy Cleaning Luton Reviews = Hi Luqman You are a star. I was offered a fantastic customer service when I called you guys to book an end of tenancy cleaning service in Luton. You walked me through range of options and getting to know the property specs and job details. Your local end of tenancy cleaners in Luton were very helpful. They even dropped us home into our new property. Just to let you know, I have used several cleaning companies in Luton previously, however what was different this time was no lies, on time team arrival, a great job and above all good value for money and no headache! Just to also let you know which I did not mention is that we were actually let down by another cleaning company in Luton and you came to rescue us in no time and we paid half of the price for a millions time better service. I will recommend your end of tenancy cleaning and carpet cleaning services in Luton to my friends and online. Thank you Lucy Grashion Luton, UK
Fantastic Sofa Cleaning Service and that too same day on a very short notice, Great work guys! And thanks for being very promising, I am going to get our carpet and all upholstery work done by you guys next week as agreed on Saturday Thanks once again
End of Tenancy Cleaning Wimbledon Reviews = Dear Leanne, I just wanted to let you know that I am very happy with your end of tenancy cleaning services in Wimbledon. SW19.com Estate Agents has since then returned our full deposit. 3 girls which did end of tenancy cleaning in our 5 bedrooms house in Wimbledon were real stars. From start to end, they were very humble, very professional and very reasonable, we even enjoyed great meal chatting together. They also did professional steam carpet cleaning and curtains, rugs, sofas and mattresses steam cleaning and I can definitely tell they were very experienced. The price I paid you guys were lot cheaper than the cleaning company in Wimbledon was charging us and they never turned up on the date and time agreed. We hired you on such a short notice but you guys not just accepted the job but also completed it to the highest standards. Plus I saved £220 because your prices were a lot cheaper than other cleaning companies in Wimbledon or London in general. Thanks a lot for your help once again Emilie Blackman —
Amazing end of tenancy cleaning services, quick and efficient
Hello Luqman I have received a call right after pressing the “send” button and I was surprised with how serious you guys are about your customer service, Yes, you were right that “Happy People Deliver More”. I and Thomas are really happy, our deposit’s in our hands and we are really happy, you guys have done a great job. I would recommend your End of Tenancy Cleaning Service to all my colleagues and family members. Thank you once again mate and hoping to use your Move In Cleaning Services again. Thomas’s saying Hello! Richmond