6.1 Our cleaning service requires a £100 deposit payable to the Company by debit/credit card at the time of the booking. The remaining amount be due on/r before completion of work via debit or credit card or cash. Please note, if customer would not be present on the day, a full payment will be taken.
6.2 Unless otherwise agreed in writing by the company the account is rendered for immediate payment on the completion of the work.
6.2.1The Client must make payment either by cash, cheque or credit/debit card before the cleaner leaves the Client’s premises.
6.3 If no payment has been received at the time of completion of the cleaning service, the Client agrees to and authorises the Company to charge his debit/credit card with the outstanding amount.
6.4 The Client agrees to and understands that paying the outstanding balance by debit/credit card will incur a 3% card processing charge.
6.5 We reserve the right to cancel services without notice due to declined credit card transactions or non-cleared funds.
6.6 The Company reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of 8% per annum above the Bank of England base rate from the due date until the date of actual payment under the Late Payments Act.
6.7 The Company reserves the right to charge £40.00 administrative fee, in addition to the balance due, for any account we must refer for collection. Please note that debt-collection companies may add their charges to the outstanding amount.
6.8 All bank charges incurred due to a Client’s cheque being returned unpaid will be passed to the Client at a flat rate of £30.00 per cheque.
6.9 The Company reserves the right to cancel any contract and back charge additional for past services to reflect the balance of the standard rate(s) if any misleading or false information was used to obtain discounted services.
6.10 The Client agrees to and authorises the Company to charge his debit/credit card he has provided to the Company with any outstanding amounts owed to the Company.
6.11 Where such alternative arrangements have been made the Client must make payment within 14 days of the invoice date.
6.12 The rates of payment by the Company shall be as agreed between the Company and the Client, or his/her representative. The Client shall make no reduction or retention from the sum due under any invoice.
7.1. The Client can cancel the scheduled service by giving no less than 48 hours prior notice in writing.
7.2. There is a cancellation fee of £50.00 of the service total for cancelling or rescheduling a cleaning visit with less than 24 notices.
7.3. The Company reserves the right to retain the £50.00 deposit as a cancellation fee/part of a cancellation fee.
7.4. The Client must pay the full price of the booked service if:
7.4.1 Our cleaners arrive at the Client’s address and are unable to gain access to the Client’s home, through no fault of the Company. If keys are provided they must open all locks without any special efforts or skills;
7.4.2 The Client cancels the booked service with less than 24 hours prior notice.
7.5. If the Client needs to change a cleaning day or time the Company will do its best to accommodate him/her. Any changes to booked services are subject to a 48 prior notice and availability.
Hello Luqman I have received a call right after pressing the “send” button and I was surprised with how serious you guys are about your customer service, Yes, you were right that “Happy People Deliver More”. I and Thomas are really happy, our deposit’s in our hands and we are really happy, you guys have done a great job. I would recommend your End of Tenancy Cleaning Service to all my colleagues and family members. Thank you once again mate and hoping to use your Move In Cleaning Services again. Thomas’s saying Hello! Richmond
These guys are amazing with pricing and even services.
Dear Luqman, I wanted to say huge thank you for rescuing us when our local cleaning company has let us down. You guys arranged an end of tenancy cleaning in Harrogate HG postcode on less than a day notice. You sent 4 people for large 8 bedroom house, the property was left spotless and years old stains on the carpets were removed. We cannot be more happier than that! We have several other properties and we will use you for all future business Thanks a lot Dr. Tania and Dr. Webb
Hello Luqman, I work for a local borough and you did a few jobs for us last week for our social housing customers. All 20 people we met in 8 different houses were really friendly and funny too. We did not feel that we were working with a new contractor. All our staff was so happy too You might have already been informed that now you are in our trusted traders list and all end of tenancy cleaning, carpet cleaning and upholstery cleaning as well as after builders cleaning jobs will be sent by you! We are so happy that we found a really trusted trader! Thanks a lot Mrs. S West Sussex, UK
Great people, prices and the cleaning job done on time
Hello Luqman, Thank you for an amazing deep cleaning services you have performed in our boss house. His wife which always finds a problem has not reported even a single issue since they have arrived in London, and Thank you for an amazing carpet cleaning job too. You guys are truly the best I have met in London On time, great price and amazing staff, You guys are truly fantastic. Abbas Kingdom of Saudi Arabia – (Central London)
Hello Luqman, I am really happy with your domestic house cleaning services in London. I am always able to get our bookings modified when I am out of London, Your cleaners in London are really professional, I have hardly seen them using phone or smoking or just wasting time – You guys are truly the best I have used in years since I moved to London from Australia. London, UK.
Dear Luqman I and my wife just wanted to say Thank you for a great service, when the cleaning company we hired refused to work as they were asking for more money to spend, you guys took this job on such a short notice, charged us even cheapest price, and helped us get our move sorted, I am really impressed with your professionalism, highly ethical team members, and definitely the way your prices are structured. Thanks a lot mate for all you did for us. When you are in Sutton, please do not forget to visit us for coffee. Sincerely Yours, Sutton, Surrey, UK
Surrey End Of Tenancy Cleaning Reviews – Hey there, I wanted to say Thank You for your help with our end of tenancy cleaning in Surrey, You guys did a fantastic end of tenancy cleaning and carpet cleaning job in our 5 bed house in Surrey. Carpets looked really great and the whole property was spotless. Our landlords were so happy and our estate agent which was a bit naughty could not find a single fault. Oh by the way, the 2 lads and 2 girls worked really hard and were so friendly and funny with our kids and us. We did not feel we had 4 strangers working in our home. Bravo You All! Thanks a lot for your help guys! Mandy Guildford, Surrey, UK
End of Tenancy Cleaning Reviews Hello Luqman, I am really happy indeed to use your company end of tenancy cleaning services. I would definitely tell my friends about your company move out cleaning services, really competitive prices, and a very wow job. Good value for money, customer friendly staff. Thank You Balham, London