6.1 Our cleaning service requires a £100 deposit payable to the Company by debit/credit card at the time of the booking. The remaining amount be due on/r before completion of work via debit or credit card or cash. Please note, if customer would not be present on the day, a full payment will be taken.
6.2 Unless otherwise agreed in writing by the company the account is rendered for immediate payment on the completion of the work.
6.2.1The Client must make payment either by cash, cheque or credit/debit card before the cleaner leaves the Client’s premises.
6.3 If no payment has been received at the time of completion of the cleaning service, the Client agrees to and authorises the Company to charge his debit/credit card with the outstanding amount.
6.4 The Client agrees to and understands that paying the outstanding balance by debit/credit card will incur a 3% card processing charge.
6.5 We reserve the right to cancel services without notice due to declined credit card transactions or non-cleared funds.
6.6 The Company reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of 8% per annum above the Bank of England base rate from the due date until the date of actual payment under the Late Payments Act.
6.7 The Company reserves the right to charge £40.00 administrative fee, in addition to the balance due, for any account we must refer for collection. Please note that debt-collection companies may add their charges to the outstanding amount.
6.8 All bank charges incurred due to a Client’s cheque being returned unpaid will be passed to the Client at a flat rate of £30.00 per cheque.
6.9 The Company reserves the right to cancel any contract and back charge additional for past services to reflect the balance of the standard rate(s) if any misleading or false information was used to obtain discounted services.
6.10 The Client agrees to and authorises the Company to charge his debit/credit card he has provided to the Company with any outstanding amounts owed to the Company.
6.11 Where such alternative arrangements have been made the Client must make payment within 14 days of the invoice date.
6.12 The rates of payment by the Company shall be as agreed between the Company and the Client, or his/her representative. The Client shall make no reduction or retention from the sum due under any invoice.
7.1. The Client can cancel the scheduled service by giving no less than 48 hours prior notice in writing.
7.2. There is a cancellation fee of £50.00 of the service total for cancelling or rescheduling a cleaning visit with less than 24 notices.
7.3. The Company reserves the right to retain the £50.00 deposit as a cancellation fee/part of a cancellation fee.
7.4. The Client must pay the full price of the booked service if:
7.4.1 Our cleaners arrive at the Client’s address and are unable to gain access to the Client’s home, through no fault of the Company. If keys are provided they must open all locks without any special efforts or skills;
7.4.2 The Client cancels the booked service with less than 24 hours prior notice.
7.5. If the Client needs to change a cleaning day or time the Company will do its best to accommodate him/her. Any changes to booked services are subject to a 48 prior notice and availability.
Central London End Of Tenancy Cleaning Review — Dear Eva, I contacted your company for end of tenancy cleaning in London and were given a price of £165 for a full one bedroom flat cleaning and carpet cleaning with a 100-hours guarantee. I however decided to go ahead for a different end of tenancy cleaning agency for £100 thinking they offered cheap end of tenancy cleaning. However the inventory inspection clerk raised over a 50 issues and informed me that they will be hiring their company cleaners for £450 + VAT. I kindly called your company and requested that you rescue me and your company happily helped me. The same Inventory inspection clerk did the inventory again and I been told there was nothing wrong with the service this time and I was given my deposit back I am sorry for not going ahead with your company but I have learnt my lesson hardway and i will make sure my family and friends always use you and not go for a cheaper but nasty company! Thanks for your help again Emily Thornton Central London
End Of Tenancy Cleaning Hampshire Reviews = Dear Luqman, I have been recommended by Martin and Co (Hampshire) office as they manage few of my properties. They had very warm words for you and your company and yes they were right. From first call to the whole thing, card payment, swift payment confirmation, swift invoice dispatch, service schedule, changing and modifying the date and time as I was abroad and the service in its own was simply brilliant. I trusted you whilst I was on holidays in New York with my wife and kids and I have found your company, you at the first place and the whole practise very fair, reasonable and trustworthy The guys which came to do end of tenancy cleaning services in our 8 bedroom villa in Hampshire were very very thorough, not just that, they even fixed our door screws for free. We are now moving to a slightly smaller house in London because of our work commitments but will require your moving in cleaning service in that property coming week as we will get keys very soon! We have so many friends in Hampshire, in Surrey and in London and if they will be looking for end of tenancy cleaning services in Hampshire or anywhere, I will recommend your after tenancy cleaning services to them! Thank you. I really thank you for a great service provided Regards, John. H. White Liphook, Hampshire
Excellent window cleaning service and very friendly staff, would definitely use them again
End of Tenancy Cleaning Services – Customer Submitted Reviews — Hello, When I first rang your cleaning company I was really impressed with the presentation, not just that the guy I was speaking with introduced me some great deals, you guys were on time, were equipped with all you needed to do a great job, I am a very demanding customer I know that, but it was the first time ever I was left speechless. You guys are doing a really good job and we are proud to be your customer. Coffee Sometime? Dan White and Tina Dan Wimbledon, London
Dear Luqman My partner called your company for the cleaning service in the property we were vacating. I just wanted to tell you that your team was so lovely. We have used several cleaning companies in Nottingham since we were residing here for just over 30 years. But it was the first time ever I felt there are some great companies in UK which actually are honest, trusted and helpful My husband is disabled and cannot write but he has asked me to say Thank you for the hard work Thanks a lot Celine
End Of Tenancy Cleaning Chelsea Reviews = Dear End Of Tenancy Cleaning Company, I am just sending you an email with my review to tell you how happy I am with your end of tenancy cleaning services in Chelsea in our 3 bed flat. You guys were fantastic from start to end. Our very strict estate agent i.e. Foxtons has since then returned our full deposit. They even asked us who cleaned this property and we passed on your visiting cards to them. You were highly recommended, your price was reasonable and your end of tenancy cleaning services in Chelsea were a millions percent better than end of tenancy cleaning companies we were hiring and still risking our deposit. Thank You. I and all our flatmates are saying Hello to you and your staff – Thank You Ms. Reena Shah and Flatmates –
Hello Luqman, I am really happy with your domestic house cleaning services in London. I am always able to get our bookings modified when I am out of London, Your cleaners in London are really professional, I have hardly seen them using phone or smoking or just wasting time – You guys are truly the best I have used in years since I moved to London from Australia. London, UK.
Hello I just want to let you know that the landlord will not make any remarks on the cleaning and that your team provided with an amazing end of tenancy cleaning service on a short budget. Thank you Thank you very much for a swift and easy service, and great customer service. Nik
What I love the most about their cleaning service is their commitment and hard work
These guys are amazing with pricing and even services.