6.1 Our cleaning service requires a £100 deposit payable to the Company by debit/credit card at the time of the booking. The remaining amount be due on/r before completion of work via debit or credit card or cash. Please note, if customer would not be present on the day, a full payment will be taken.
6.2 Unless otherwise agreed in writing by the company the account is rendered for immediate payment on the completion of the work.
6.2.1The Client must make payment either by cash, cheque or credit/debit card before the cleaner leaves the Client’s premises.
6.3 If no payment has been received at the time of completion of the cleaning service, the Client agrees to and authorises the Company to charge his debit/credit card with the outstanding amount.
6.4 The Client agrees to and understands that paying the outstanding balance by debit/credit card will incur a 3% card processing charge.
6.5 We reserve the right to cancel services without notice due to declined credit card transactions or non-cleared funds.
6.6 The Company reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of 8% per annum above the Bank of England base rate from the due date until the date of actual payment under the Late Payments Act.
6.7 The Company reserves the right to charge £40.00 administrative fee, in addition to the balance due, for any account we must refer for collection. Please note that debt-collection companies may add their charges to the outstanding amount.
6.8 All bank charges incurred due to a Client’s cheque being returned unpaid will be passed to the Client at a flat rate of £30.00 per cheque.
6.9 The Company reserves the right to cancel any contract and back charge additional for past services to reflect the balance of the standard rate(s) if any misleading or false information was used to obtain discounted services.
6.10 The Client agrees to and authorises the Company to charge his debit/credit card he has provided to the Company with any outstanding amounts owed to the Company.
6.11 Where such alternative arrangements have been made the Client must make payment within 14 days of the invoice date.
6.12 The rates of payment by the Company shall be as agreed between the Company and the Client, or his/her representative. The Client shall make no reduction or retention from the sum due under any invoice.
7.1. The Client can cancel the scheduled service by giving no less than 48 hours prior notice in writing.
7.2. There is a cancellation fee of £50.00 of the service total for cancelling or rescheduling a cleaning visit with less than 24 notices.
7.3. The Company reserves the right to retain the £50.00 deposit as a cancellation fee/part of a cancellation fee.
7.4. The Client must pay the full price of the booked service if:
7.4.1 Our cleaners arrive at the Client’s address and are unable to gain access to the Client’s home, through no fault of the Company. If keys are provided they must open all locks without any special efforts or skills;
7.4.2 The Client cancels the booked service with less than 24 hours prior notice.
7.5. If the Client needs to change a cleaning day or time the Company will do its best to accommodate him/her. Any changes to booked services are subject to a 48 prior notice and availability.
Hello, I have called these guys for one off cleaning in our 6 bedrooms and 6 bathrooms house. The 3 ladies which came did a fantastic job. We were hesitant to leave them in our house as we were using their service for the first time and my husband was a little worried, but when we returned from London after watching a show, we had nothing to worry about, the house was as clean as we expected, no damages done, plus they left a note for 20-% discount on all bookings from now on. We are definitely very happy with their cleaning services. Oxshott, Surrey, UK
Dear Luqman We used your service in Leeds twice for professional carpet cleaning and we are very glad with your company’s honesty, punctuality, great prices but above all doing 2 jobs on very short notices. You did free cooker cleaning each time and both of us, our estate agent and our tenants were so glad that they have also used you several times Thanks a lot Priya Shah Leeds, Yorkshire
Hello I just want to let you know that the landlord will not make any remarks on the cleaning and that your team provided with an amazing end of tenancy cleaning service on a short budget. Thank you Thank you very much for a swift and easy service, and great customer service. Nik
End of Tenancy Cleaning Wimbledon Reviews = Dear Leanne, I just wanted to let you know that I am very happy with your end of tenancy cleaning services in Wimbledon. SW19.com Estate Agents has since then returned our full deposit. 3 girls which did end of tenancy cleaning in our 5 bedrooms house in Wimbledon were real stars. From start to end, they were very humble, very professional and very reasonable, we even enjoyed great meal chatting together. They also did professional steam carpet cleaning and curtains, rugs, sofas and mattresses steam cleaning and I can definitely tell they were very experienced. The price I paid you guys were lot cheaper than the cleaning company in Wimbledon was charging us and they never turned up on the date and time agreed. We hired you on such a short notice but you guys not just accepted the job but also completed it to the highest standards. Plus I saved £220 because your prices were a lot cheaper than other cleaning companies in Wimbledon or London in general. Thanks a lot for your help once again Emilie Blackman —
Just to let you know the couple that cleaned my oven and hobs yesterday did a great job. Very happy indeed. Happy Easter and Thank you for the good work!
End Of Tenancy Cleaning Chelsea Reviews = Dear End Of Tenancy Cleaning Company, I am just sending you an email with my review to tell you how happy I am with your end of tenancy cleaning services in Chelsea in our 3 bed flat. You guys were fantastic from start to end. Our very strict estate agent i.e. Foxtons has since then returned our full deposit. They even asked us who cleaned this property and we passed on your visiting cards to them. You were highly recommended, your price was reasonable and your end of tenancy cleaning services in Chelsea were a millions percent better than end of tenancy cleaning companies we were hiring and still risking our deposit. Thank You. I and all our flatmates are saying Hello to you and your staff – Thank You Ms. Reena Shah and Flatmates –
Their office cleaners are honest and trustworthy
End Of Tenancy Cleaning Chiswick Reviews = Dear Luke, I and my wife just want to say huge Thank you for providing us end of tenancy cleaning services in Chiswick for 3rd time. Not just I and my wife but also our tenants which move into our properties are also very happy. I have 30 properties in total in West London Area and we will always be in contact with you for all our move out cleaning, tenancy cleans and carpet and upholstery cleaning services. Thank you once again Mr. S. Chohan End Of Tenancy & Carpet Cleaning Customer
I am really happy. On time and in budget cleaning service, as the other person wrote, I have been let down by one of the loud mouth cleaning company and I am even paying less for a great service from Cheap Cleaning Services Ltd. I and my husband are really happy and we have already agreed to use their regular cleaning services in Richmond, in our even bigger house. Thank you very much guys Richmond
Great people, prices and the cleaning job done on time