6.1 Our cleaning service requires a £100 deposit payable to the Company by debit/credit card at the time of the booking. The remaining amount be due on/r before completion of work via debit or credit card or cash. Please note, if customer would not be present on the day, a full payment will be taken.
6.2 Unless otherwise agreed in writing by the company the account is rendered for immediate payment on the completion of the work.
6.2.1The Client must make payment either by cash, cheque or credit/debit card before the cleaner leaves the Client’s premises.
6.3 If no payment has been received at the time of completion of the cleaning service, the Client agrees to and authorises the Company to charge his debit/credit card with the outstanding amount.
6.4 The Client agrees to and understands that paying the outstanding balance by debit/credit card will incur a 3% card processing charge.
6.5 We reserve the right to cancel services without notice due to declined credit card transactions or non-cleared funds.
6.6 The Company reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of 8% per annum above the Bank of England base rate from the due date until the date of actual payment under the Late Payments Act.
6.7 The Company reserves the right to charge £40.00 administrative fee, in addition to the balance due, for any account we must refer for collection. Please note that debt-collection companies may add their charges to the outstanding amount.
6.8 All bank charges incurred due to a Client’s cheque being returned unpaid will be passed to the Client at a flat rate of £30.00 per cheque.
6.9 The Company reserves the right to cancel any contract and back charge additional for past services to reflect the balance of the standard rate(s) if any misleading or false information was used to obtain discounted services.
6.10 The Client agrees to and authorises the Company to charge his debit/credit card he has provided to the Company with any outstanding amounts owed to the Company.
6.11 Where such alternative arrangements have been made the Client must make payment within 14 days of the invoice date.
6.12 The rates of payment by the Company shall be as agreed between the Company and the Client, or his/her representative. The Client shall make no reduction or retention from the sum due under any invoice.
7.1. The Client can cancel the scheduled service by giving no less than 48 hours prior notice in writing.
7.2. There is a cancellation fee of £50.00 of the service total for cancelling or rescheduling a cleaning visit with less than 24 notices.
7.3. The Company reserves the right to retain the £50.00 deposit as a cancellation fee/part of a cancellation fee.
7.4. The Client must pay the full price of the booked service if:
7.4.1 Our cleaners arrive at the Client’s address and are unable to gain access to the Client’s home, through no fault of the Company. If keys are provided they must open all locks without any special efforts or skills;
7.4.2 The Client cancels the booked service with less than 24 hours prior notice.
7.5. If the Client needs to change a cleaning day or time the Company will do its best to accommodate him/her. Any changes to booked services are subject to a 48 prior notice and availability.
Extremely hard working people and the best cleaning agency in my opinion
I am extremely pleased with their professional end of tenancy cleaning services, eye to detail, pleasing personalities and extreme politeness. Thanks for all your help Wandsworth, UK
End Of Tenancy Cleaning Wandsworth Reviews = Dear Julia, We have been recommended by Your Move Estate Agents in Wandsworth area to use your end of tenancy cleaning services. You guys provided us with a fantastic end of tenancy cleaning services in Wandsworth. The guy which steam cleaned the carpets spent a lot of time getting the carpets in good condition (even though they were over many years old). Also 3 ladies, Silvia, Diana and Lucy who worked in our house were very kind, very polite and very helpful The inventory clerk which did inventory was very happy and asked me to pass on your contact details – I hope they will use you too for their future clients I am very happy to recommend your end of tenancy cleaning services in Wandsworth to all my colleagues and friends. Thank you once again for a top job! Sincerely J. Walsh Wandsworth, London
Dear Luqman, Many thanks for your professional end of tenancy cleaning work in my flat. I have received my deposit and both landlord and estate agency is very much happy with the clean flat. I have really admired your service, support as well as professional and friendly attitude, too less that is seen. Keep up the good work! I will definitely recommend you to some people if I hear they need this kind of service. Brixton, London
Truly professional office cleaning services in London, great job done by both ladies, very punctual, polite, friendly and above all they always drive an extra mile for free. Thank you and I look forward to work with you for years to come. Michael Barnes, London, UK
Simply fantastic! Probably one of the best end of tenancy cleaning service provider in London. I recommended them to a friend in Surrey looking for end of tenancy cleaning service and she was impressed too! I am happy to tell many of my friends about your service! Thanks a lot and all your help is appreciated. Southfields, London, UK
Michael Blair and Lisa End of Tenancy Cleaning London Review When 3 end of tenancy cleaning companies have let us down, you guys came and did the job; our real estate agency and landlord were shocked with how clean property was after 4 hours continues hard work of your team members, we respect you and your staff with the bottom of our hearts. I and Lisa are flying back to Australia in order to peruse our new career, but you will be always remembered and see you soon in Brisbane Thank you
Simply fantastic oven cleaning, hob and extractor cleaning service, Our 15 years old cooker looks honestly brand new The engineer that paid a visit came on time, was very friendly, and hardly needed any instructions at all, the work was done in less than 2 hours, simply an amazing service and great company I can always trust from now on – They even called me to check if everything was okay and I may call them at any stage if there is a problem – Very friendly service!
Dear Luqman Me and my husband were in Doha whilst we were told we would need our property cleaned. Your company responded to my emails so quickly, I was speechless. You guys professionally cleaned all our property including sofas, mattresses, curtains and rugs including cooker and windows. The landlord has been very pleased and he has also sent you his personal testimonial. Thanks for your help Maria Al Soud Doha, Qatar
Surrey End Of Tenancy Cleaning Reviews – Hey there, I wanted to say Thank You for your help with our end of tenancy cleaning in Surrey, You guys did a fantastic end of tenancy cleaning and carpet cleaning job in our 5 bed house in Surrey. Carpets looked really great and the whole property was spotless. Our landlords were so happy and our estate agent which was a bit naughty could not find a single fault. Oh by the way, the 2 lads and 2 girls worked really hard and were so friendly and funny with our kids and us. We did not feel we had 4 strangers working in our home. Bravo You All! Thanks a lot for your help guys! Mandy Guildford, Surrey, UK