6.1 Our cleaning service requires a £100 deposit payable to the Company by debit/credit card at the time of the booking. The remaining amount be due on/r before completion of work via debit or credit card or cash. Please note, if customer would not be present on the day, a full payment will be taken.
6.2 Unless otherwise agreed in writing by the company the account is rendered for immediate payment on the completion of the work.
6.2.1The Client must make payment either by cash, cheque or credit/debit card before the cleaner leaves the Client’s premises.
6.3 If no payment has been received at the time of completion of the cleaning service, the Client agrees to and authorises the Company to charge his debit/credit card with the outstanding amount.
6.4 The Client agrees to and understands that paying the outstanding balance by debit/credit card will incur a 3% card processing charge.
6.5 We reserve the right to cancel services without notice due to declined credit card transactions or non-cleared funds.
6.6 The Company reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of 8% per annum above the Bank of England base rate from the due date until the date of actual payment under the Late Payments Act.
6.7 The Company reserves the right to charge £40.00 administrative fee, in addition to the balance due, for any account we must refer for collection. Please note that debt-collection companies may add their charges to the outstanding amount.
6.8 All bank charges incurred due to a Client’s cheque being returned unpaid will be passed to the Client at a flat rate of £30.00 per cheque.
6.9 The Company reserves the right to cancel any contract and back charge additional for past services to reflect the balance of the standard rate(s) if any misleading or false information was used to obtain discounted services.
6.10 The Client agrees to and authorises the Company to charge his debit/credit card he has provided to the Company with any outstanding amounts owed to the Company.
6.11 Where such alternative arrangements have been made the Client must make payment within 14 days of the invoice date.
6.12 The rates of payment by the Company shall be as agreed between the Company and the Client, or his/her representative. The Client shall make no reduction or retention from the sum due under any invoice.
7.1. The Client can cancel the scheduled service by giving no less than 48 hours prior notice in writing.
7.2. There is a cancellation fee of £50.00 of the service total for cancelling or rescheduling a cleaning visit with less than 24 notices.
7.3. The Company reserves the right to retain the £50.00 deposit as a cancellation fee/part of a cancellation fee.
7.4. The Client must pay the full price of the booked service if:
7.4.1 Our cleaners arrive at the Client’s address and are unable to gain access to the Client’s home, through no fault of the Company. If keys are provided they must open all locks without any special efforts or skills;
7.4.2 The Client cancels the booked service with less than 24 hours prior notice.
7.5. If the Client needs to change a cleaning day or time the Company will do its best to accommodate him/her. Any changes to booked services are subject to a 48 prior notice and availability.
Simply fantastic! Probably one of the best end of tenancy cleaning service provider in London. I recommended them to a friend in Surrey looking for end of tenancy cleaning service and she was impressed too! I am happy to tell many of my friends about your service! Thanks a lot and all your help is appreciated. Southfields, London, UK
Love their one-off cleaning services, good people to work with!
I am extremely pleased with their professional end of tenancy cleaning services, eye to detail, pleasing personalities and extreme politeness. Thanks for all your help Wandsworth, UK
Amazing end of tenancy cleaning services, quick and efficient
Hello Luqman, I work for a local borough and you did a few jobs for us last week for our social housing customers. All 20 people we met in 8 different houses were really friendly and funny too. We did not feel that we were working with a new contractor. All our staff was so happy too You might have already been informed that now you are in our trusted traders list and all end of tenancy cleaning, carpet cleaning and upholstery cleaning as well as after builders cleaning jobs will be sent by you! We are so happy that we found a really trusted trader! Thanks a lot Mrs. S West Sussex, UK
End Of Tenancy Cleaning Guildford Reviews = Dear Luqman, Thank you for arranging end of tenancy cleaning services in Guildford on such a short notice, your staff did an amazing job in our 6 bedroom house, they cleaned the entire house, carpets, sofas, rugs, mattresses and other upholstery in around 6 hours time. 4 guys which came were truly a pleasure to work with and your back office was always there when I had a question. I would recommend your services to all my friends! Thanks a lot Sophia Khan Guilford, Surrey, UK
Dear Luqman, The cleaners did a great job and I am very pleased. The price was fine considering what a good “End of Tenancy Cleaning” job they did and the carpets looked fantastic. We got the inventory checked this morning and the clerk commented on how the clean the flat was. I originally thought £200 was a lot of money but it seems that most companies charge alot more than that. I have lots of friends in London so I will definitely be recommending you to them. Thanks again. Bon voyage!
Great people, prices and the cleaning job done on time
Hello, I have called these guys for one off cleaning in our 6 bedrooms and 6 bathrooms house. The 3 ladies which came did a fantastic job. We were hesitant to leave them in our house as we were using their service for the first time and my husband was a little worried, but when we returned from London after watching a show, we had nothing to worry about, the house was as clean as we expected, no damages done, plus they left a note for 20-% discount on all bookings from now on. We are definitely very happy with their cleaning services. Oxshott, Surrey, UK
End Of Tenancy Cleaning Putney Reviews = Dear Luqman I am very pleased to use your move out cleaning services in Putney. I was so happy with you guys professionalism, attitude, prices, commitment that I ended up using your move in cleaning services for my new property in the same building. My landlord has acquired over a 65-% expensive moving in cleaning service for this property. However I made him use your service, He was so happy too that he saved over a £200. You guys are probably the best end of tenancy cleaners in Putney. I will recommend you to our friends and family and thanks a lot for booking me in for the 2nd move in clean on less than a 30 minutes notice Oh and please share my warm greetings with your staff, Lilly and Katie and James. Thank you guys! Ms. Lubna Ali –