6.1 Our cleaning service requires a £100 deposit payable to the Company by debit/credit card at the time of the booking. The remaining amount be due on/r before completion of work via debit or credit card or cash. Please note, if customer would not be present on the day, a full payment will be taken.
6.2 Unless otherwise agreed in writing by the company the account is rendered for immediate payment on the completion of the work.
6.2.1The Client must make payment either by cash, cheque or credit/debit card before the cleaner leaves the Client’s premises.
6.3 If no payment has been received at the time of completion of the cleaning service, the Client agrees to and authorises the Company to charge his debit/credit card with the outstanding amount.
6.4 The Client agrees to and understands that paying the outstanding balance by debit/credit card will incur a 3% card processing charge.
6.5 We reserve the right to cancel services without notice due to declined credit card transactions or non-cleared funds.
6.6 The Company reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of 8% per annum above the Bank of England base rate from the due date until the date of actual payment under the Late Payments Act.
6.7 The Company reserves the right to charge £40.00 administrative fee, in addition to the balance due, for any account we must refer for collection. Please note that debt-collection companies may add their charges to the outstanding amount.
6.8 All bank charges incurred due to a Client’s cheque being returned unpaid will be passed to the Client at a flat rate of £30.00 per cheque.
6.9 The Company reserves the right to cancel any contract and back charge additional for past services to reflect the balance of the standard rate(s) if any misleading or false information was used to obtain discounted services.
6.10 The Client agrees to and authorises the Company to charge his debit/credit card he has provided to the Company with any outstanding amounts owed to the Company.
6.11 Where such alternative arrangements have been made the Client must make payment within 14 days of the invoice date.
6.12 The rates of payment by the Company shall be as agreed between the Company and the Client, or his/her representative. The Client shall make no reduction or retention from the sum due under any invoice.
7.1. The Client can cancel the scheduled service by giving no less than 48 hours prior notice in writing.
7.2. There is a cancellation fee of £50.00 of the service total for cancelling or rescheduling a cleaning visit with less than 24 notices.
7.3. The Company reserves the right to retain the £50.00 deposit as a cancellation fee/part of a cancellation fee.
7.4. The Client must pay the full price of the booked service if:
7.4.1 Our cleaners arrive at the Client’s address and are unable to gain access to the Client’s home, through no fault of the Company. If keys are provided they must open all locks without any special efforts or skills;
7.4.2 The Client cancels the booked service with less than 24 hours prior notice.
7.5. If the Client needs to change a cleaning day or time the Company will do its best to accommodate him/her. Any changes to booked services are subject to a 48 prior notice and availability.
End of Tenancy Cleaning Reviews Hello Luqman, I am really happy indeed to use your company end of tenancy cleaning services. I would definitely tell my friends about your company move out cleaning services, really competitive prices, and a very wow job. Good value for money, customer friendly staff. Thank You Balham, London
Our L-Shaped sofa looks amazing again, good sofa cleaning work guys! Very impressed and will recommend your service to my colleagues as well. Thank you London
A professional domestic cleaner arranged on such a short notice, i am really impressed and Thanks for the great service. Bromley, London
Dear Luqman My name is Soni and I called you mid-day last Saturday as I had to move out and was not aware about cleaning the property before moving out. It was a 2 bedroom bungalow. You guys arranged 4 cleaners on a 2 hours notice and the chaps and ladies which came to work were absolutely helpful. 2 bed bungalow and carpet cleaning took just over 4 hours and the property was spotless. My deposit was returned on Monday and my estate agents and the inventory clerk were so happy with the service. Thank you once again Soni Bradford, Yorkshire
Your cleaners are fantastic, simply the best cleaning firm in London! What I love the most is your professionalism, great guys! Lancaster Gate, London
Excellent window cleaning service and very friendly staff, would definitely use them again
End Of Tenancy Cleaning East London Reviews = Hello Luqman Hope you are well. I called you for end of tenancy cleaning services in Canary Wharf. I am originally from New York, United States on a 3 years work contract and unfortunately so many handymen and cleaning companies I have hired never came on time. Your end of tenancy cleaning and carpet cleaning price was 65-% cheaper than the estate agents tenancy cleaning prices. I had kind of trust in your words over the phone and I booked your end of tenancy cleaning services in East London for next day. I was really amazed with your punctuality, reliability, affordability and above all professionalism, great attitude, and a top service in general. Our estate agent is very happy which is surprising but this credit goes to your very professional end of tenancy cleaners. Thanks for the top job and good work! Come on in for coffee sometime Regards, Anisa Chaudhry Canary Wharf, London, UK
Hello Luqman, You sent 12 local lads for our end lease clean. It is a massive blocks of offices and they all cleaned it to the highest standards. All carpets were shampooed as well as the upholstery which we had to leave behind. The MD was so happy that he has asked me to consider you for all our future property maintenance jobs! We are opening our new branches in London and South East so you are going to be quite busy in those areas too – Just get ready on time! Very happy client of yours and a great service and support! Regards Mr. J Goodman Member of the board and practising solicitor
Hello Luqman, Thank you for an amazing deep cleaning services you have performed in our boss house. His wife which always finds a problem has not reported even a single issue since they have arrived in London, and Thank you for an amazing carpet cleaning job too. You guys are truly the best I have met in London On time, great price and amazing staff, You guys are truly fantastic. Abbas Kingdom of Saudi Arabia – (Central London)
Hello, You guys really helped us get our deposit. We spent a lot of money for getting our property professionally cleaned before moving out but unfortunately the other company has not done the job property and never picked up our phone. You guys only charged us for their errors and did the job, your team was very polite, pleasure to chat with and helped us in this difficult time. I will recommend you to all our friends and family. Thanks to Emiliya and Lucy for a great job and John your Carpet Cleaning Guy. Regards, Happy Gal In Red Shoes Surrey, UK