6.1 Our cleaning service requires a £100 deposit payable to the Company by debit/credit card at the time of the booking. The remaining amount be due on/r before completion of work via debit or credit card or cash. Please note, if customer would not be present on the day, a full payment will be taken.
6.2 Unless otherwise agreed in writing by the company the account is rendered for immediate payment on the completion of the work.
6.2.1The Client must make payment either by cash, cheque or credit/debit card before the cleaner leaves the Client’s premises.
6.3 If no payment has been received at the time of completion of the cleaning service, the Client agrees to and authorises the Company to charge his debit/credit card with the outstanding amount.
6.4 The Client agrees to and understands that paying the outstanding balance by debit/credit card will incur a 3% card processing charge.
6.5 We reserve the right to cancel services without notice due to declined credit card transactions or non-cleared funds.
6.6 The Company reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of 8% per annum above the Bank of England base rate from the due date until the date of actual payment under the Late Payments Act.
6.7 The Company reserves the right to charge £40.00 administrative fee, in addition to the balance due, for any account we must refer for collection. Please note that debt-collection companies may add their charges to the outstanding amount.
6.8 All bank charges incurred due to a Client’s cheque being returned unpaid will be passed to the Client at a flat rate of £30.00 per cheque.
6.9 The Company reserves the right to cancel any contract and back charge additional for past services to reflect the balance of the standard rate(s) if any misleading or false information was used to obtain discounted services.
6.10 The Client agrees to and authorises the Company to charge his debit/credit card he has provided to the Company with any outstanding amounts owed to the Company.
6.11 Where such alternative arrangements have been made the Client must make payment within 14 days of the invoice date.
6.12 The rates of payment by the Company shall be as agreed between the Company and the Client, or his/her representative. The Client shall make no reduction or retention from the sum due under any invoice.
7.1. The Client can cancel the scheduled service by giving no less than 48 hours prior notice in writing.
7.2. There is a cancellation fee of £50.00 of the service total for cancelling or rescheduling a cleaning visit with less than 24 notices.
7.3. The Company reserves the right to retain the £50.00 deposit as a cancellation fee/part of a cancellation fee.
7.4. The Client must pay the full price of the booked service if:
7.4.1 Our cleaners arrive at the Client’s address and are unable to gain access to the Client’s home, through no fault of the Company. If keys are provided they must open all locks without any special efforts or skills;
7.4.2 The Client cancels the booked service with less than 24 hours prior notice.
7.5. If the Client needs to change a cleaning day or time the Company will do its best to accommodate him/her. Any changes to booked services are subject to a 48 prior notice and availability.
Their prices for end of tenancy cleaning are much cheaper than other cleaning firms in UK
Our carpets look amazing again, great prices for carpet cleaning.
Dear Luqman, Thank you for sending an amazing team, when one of the most reputable company in London have failed and refused to do re-clean you guys came in and you guys did a great job! I will never use another company but you guys for all our move in or move out cleaning needs! Thanks once again, I and my Mrs are very pleased with how you guys work Cheers Isleworth, London, UK
End Of Tenancy Cleaning Croydon Reviews = Dear Paulina, This is Jennifer who has called you last week in order to book an end of tenancy cleaning service in Croydon. Thank you for your time and for your help in booking the service on quite a short notice. This property is handled by KFH Estate Agents which are quite strict and your end of tenancy cleaning service and carpet cleaning has helped us secure our full deposit. Your staff has even changed 3 bulbs for us at no cost. Your staff members were so helpful that when we told they we do not have car parking, they tried to find free parking but because it is impossible to find free parking on the road, we then paid the parking fee which were couple of pounds. I have now moved into a new property in Esher and I will use your service again and recommend to my friends. Thanks once again Jennifer Croydon, Greater London, UK
End Of Tenancy Cleaning Hampshire Reviews = Dear Luqman, I have been recommended by Martin and Co (Hampshire) office as they manage few of my properties. They had very warm words for you and your company and yes they were right. From first call to the whole thing, card payment, swift payment confirmation, swift invoice dispatch, service schedule, changing and modifying the date and time as I was abroad and the service in its own was simply brilliant. I trusted you whilst I was on holidays in New York with my wife and kids and I have found your company, you at the first place and the whole practise very fair, reasonable and trustworthy The guys which came to do end of tenancy cleaning services in our 8 bedroom villa in Hampshire were very very thorough, not just that, they even fixed our door screws for free. We are now moving to a slightly smaller house in London because of our work commitments but will require your moving in cleaning service in that property coming week as we will get keys very soon! We have so many friends in Hampshire, in Surrey and in London and if they will be looking for end of tenancy cleaning services in Hampshire or anywhere, I will recommend your after tenancy cleaning services to them! Thank you. I really thank you for a great service provided Regards, John. H. White Liphook, Hampshire
We’ve been impressed with your professionalism, attitude and the cleaner was very friendly. Thank you Balham, London
Very well done guys, I thank you for the hard work you have done
Carpet Cleaning Reviews ———————– Hello Luqman, Thank you very much for arranging the carpet cleaning services. My husband and kids were surprised with how clean our carpets were when they came. I am really impressed and the man which came to clean the carpets was very polite. Kind regards, Morden, Surrey
Fantastic Sofa Cleaning Service and that too same day on a very short notice, Great work guys! And thanks for being very promising, I am going to get our carpet and all upholstery work done by you guys next week as agreed on Saturday Thanks once again
End Of Tenancy Cleaning Berkshire Reviews = Dear Petra I am writing to let you know I am very happy with your end of tenancy cleaning services in Berkshire. 3 of you worked very hard to achieve great results. Because of your hard work our estate agents which are normally ver strict have returned our full deposit. They were even very happy with how neat this property was during checkout I will recommend your service to all my friends and family looking for end of tenancy cleaning services in Berkshire and beyond. Oh and the carpet cleaning guy was also very thorough! Thank you Jennifer Lean Berkshire, UK