6.1 Our cleaning service requires a £100 deposit payable to the Company by debit/credit card at the time of the booking. The remaining amount be due on/r before completion of work via debit or credit card or cash. Please note, if customer would not be present on the day, a full payment will be taken.
6.2 Unless otherwise agreed in writing by the company the account is rendered for immediate payment on the completion of the work.
6.2.1The Client must make payment either by cash, cheque or credit/debit card before the cleaner leaves the Client’s premises.
6.3 If no payment has been received at the time of completion of the cleaning service, the Client agrees to and authorises the Company to charge his debit/credit card with the outstanding amount.
6.4 The Client agrees to and understands that paying the outstanding balance by debit/credit card will incur a 3% card processing charge.
6.5 We reserve the right to cancel services without notice due to declined credit card transactions or non-cleared funds.
6.6 The Company reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of 8% per annum above the Bank of England base rate from the due date until the date of actual payment under the Late Payments Act.
6.7 The Company reserves the right to charge £40.00 administrative fee, in addition to the balance due, for any account we must refer for collection. Please note that debt-collection companies may add their charges to the outstanding amount.
6.8 All bank charges incurred due to a Client’s cheque being returned unpaid will be passed to the Client at a flat rate of £30.00 per cheque.
6.9 The Company reserves the right to cancel any contract and back charge additional for past services to reflect the balance of the standard rate(s) if any misleading or false information was used to obtain discounted services.
6.10 The Client agrees to and authorises the Company to charge his debit/credit card he has provided to the Company with any outstanding amounts owed to the Company.
6.11 Where such alternative arrangements have been made the Client must make payment within 14 days of the invoice date.
6.12 The rates of payment by the Company shall be as agreed between the Company and the Client, or his/her representative. The Client shall make no reduction or retention from the sum due under any invoice.
7.1. The Client can cancel the scheduled service by giving no less than 48 hours prior notice in writing.
7.2. There is a cancellation fee of £50.00 of the service total for cancelling or rescheduling a cleaning visit with less than 24 notices.
7.3. The Company reserves the right to retain the £50.00 deposit as a cancellation fee/part of a cancellation fee.
7.4. The Client must pay the full price of the booked service if:
7.4.1 Our cleaners arrive at the Client’s address and are unable to gain access to the Client’s home, through no fault of the Company. If keys are provided they must open all locks without any special efforts or skills;
7.4.2 The Client cancels the booked service with less than 24 hours prior notice.
7.5. If the Client needs to change a cleaning day or time the Company will do its best to accommodate him/her. Any changes to booked services are subject to a 48 prior notice and availability.
Hi Luqman, Thank you for your great cleaning service. We had fantastic feedback from our letting agents and we will most certainly use you again in the future. Many Thanks
Excellent window cleaning service and very friendly staff, would definitely use them again
Dear Luqman, Thank you for sending an amazing team, when one of the most reputable company in London have failed and refused to do re-clean you guys came in and you guys did a great job! I will never use another company but you guys for all our move in or move out cleaning needs! Thanks once again, I and my Mrs are very pleased with how you guys work Cheers Isleworth, London, UK
Hello Luqman, Thank you for getting the end of tenancy and carpet cleaning job done in less than a 2 hours notice. Foxtons seem to be really happy and they have returned all our deposit. Great job. Well done to all team members at Cheap Cleaning Services Limited. Kate Wilson London, UK
Fantastic Sofa Cleaning Service and that too same day on a very short notice, Great work guys! And thanks for being very promising, I am going to get our carpet and all upholstery work done by you guys next week as agreed on Saturday Thanks once again
Michael Blair and Lisa End of Tenancy Cleaning London Review When 3 end of tenancy cleaning companies have let us down, you guys came and did the job; our real estate agency and landlord were shocked with how clean property was after 4 hours continues hard work of your team members, we respect you and your staff with the bottom of our hearts. I and Lisa are flying back to Australia in order to peruse our new career, but you will be always remembered and see you soon in Brisbane Thank you
True fantastic cleaners in London, I and my husband (Paul) both work and we can count on “Cheap Cleaning Services Ltd” for a Fantastic cleaning service in our 3 bedroom house in Richmond Area. They even send cleaners on Saturdays and Sundays and what I love the most is their customer support, pricing and payment structure, we never have/had a single issue with this cleaning agency and we look forward to keep using their cleaning services for years to come. Thank you
Great people, prices and the cleaning job done on time
Dear Luqman, Many thanks for your professional end of tenancy cleaning work in my flat. I have received my deposit and both landlord and estate agency is very much happy with the clean flat. I have really admired your service, support as well as professional and friendly attitude, too less that is seen. Keep up the good work! I will definitely recommend you to some people if I hear they need this kind of service. Brixton, London
Our carpets look amazing again, great prices for carpet cleaning.