6.1 Our cleaning service requires a £100 deposit payable to the Company by debit/credit card at the time of the booking. The remaining amount be due on/r before completion of work via debit or credit card or cash. Please note, if customer would not be present on the day, a full payment will be taken.
6.2 Unless otherwise agreed in writing by the company the account is rendered for immediate payment on the completion of the work.
6.2.1The Client must make payment either by cash, cheque or credit/debit card before the cleaner leaves the Client’s premises.
6.3 If no payment has been received at the time of completion of the cleaning service, the Client agrees to and authorises the Company to charge his debit/credit card with the outstanding amount.
6.4 The Client agrees to and understands that paying the outstanding balance by debit/credit card will incur a 3% card processing charge.
6.5 We reserve the right to cancel services without notice due to declined credit card transactions or non-cleared funds.
6.6 The Company reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of 8% per annum above the Bank of England base rate from the due date until the date of actual payment under the Late Payments Act.
6.7 The Company reserves the right to charge £40.00 administrative fee, in addition to the balance due, for any account we must refer for collection. Please note that debt-collection companies may add their charges to the outstanding amount.
6.8 All bank charges incurred due to a Client’s cheque being returned unpaid will be passed to the Client at a flat rate of £30.00 per cheque.
6.9 The Company reserves the right to cancel any contract and back charge additional for past services to reflect the balance of the standard rate(s) if any misleading or false information was used to obtain discounted services.
6.10 The Client agrees to and authorises the Company to charge his debit/credit card he has provided to the Company with any outstanding amounts owed to the Company.
6.11 Where such alternative arrangements have been made the Client must make payment within 14 days of the invoice date.
6.12 The rates of payment by the Company shall be as agreed between the Company and the Client, or his/her representative. The Client shall make no reduction or retention from the sum due under any invoice.
7.1. The Client can cancel the scheduled service by giving no less than 48 hours prior notice in writing.
7.2. There is a cancellation fee of £50.00 of the service total for cancelling or rescheduling a cleaning visit with less than 24 notices.
7.3. The Company reserves the right to retain the £50.00 deposit as a cancellation fee/part of a cancellation fee.
7.4. The Client must pay the full price of the booked service if:
7.4.1 Our cleaners arrive at the Client’s address and are unable to gain access to the Client’s home, through no fault of the Company. If keys are provided they must open all locks without any special efforts or skills;
7.4.2 The Client cancels the booked service with less than 24 hours prior notice.
7.5. If the Client needs to change a cleaning day or time the Company will do its best to accommodate him/her. Any changes to booked services are subject to a 48 prior notice and availability.
Dear Luqman, The cleaners did a great job and I am very pleased. The price was fine considering what a good “End of Tenancy Cleaning” job they did and the carpets looked fantastic. We got the inventory checked this morning and the clerk commented on how the clean the flat was. I originally thought £200 was a lot of money but it seems that most companies charge alot more than that. I have lots of friends in London so I will definitely be recommending you to them. Thanks again. Bon voyage!
Hello I just want to let you know that the landlord will not make any remarks on the cleaning and that your team provided with an amazing end of tenancy cleaning service on a short budget. Thank you Thank you very much for a swift and easy service, and great customer service. Nik
Extremely hard working people and the best cleaning agency in my opinion
End of Tenancy Cleaning Reviews Hello Luqman, I am really happy indeed to use your company end of tenancy cleaning services. I would definitely tell my friends about your company move out cleaning services, really competitive prices, and a very wow job. Good value for money, customer friendly staff. Thank You Balham, London
End Of Tenancy Cleaning Twickenham Reviews = Hello Sally, My wife has called you on Friday to book an end of tenancy cleaning service in Twickenham in our property as we were moving out. I am just writing to say Thank you for your quick and professional approach. 2 ladies and a gent that turned up on time were very helpful. Our landlord, estate agent and inventory checkout clerk was very happy with your end of tenancy cleaning service, carpet cleaning service and upholstery cleaning service you have provided. We have secured and received our deposit. I will recommend your service in future to our work colleagues and friends and family. Thank you Hudson D. Peterson
Dear Luqman, I really enjoyed talking to you. You really made my day but what is most interesting is that I have not been let down and been offered and provided a service i really needed before I fly abroad – I am back now after a month and I thought of sending you my review. Please do let me know when you are in the area and we will have coffee somewhere in Hampshire! Thanks a lot for the great work and really funny and friendly team you have sent. Regards Miss. Nora Rahman Hampshire
End Of Tenancy Cleaning Brighton Reviews = Hi Luqman Hope you are well. I and all our housemates who work and hardly get time to clean the house are very thankful to you and your staff. You provided us great price on end of tenancy cleaning services in Brighton, not just that, you guys were right on time, did a fantastic job and since then, we have received full deposit from Avard Lettings Estate Agents. They I believe use your service too because we have seen your cards and brochures in their office but directly booking with you has helped us save £200 🙂 – Thank You Guys! The house we have moved into is not very clean and we are hoping to hire your move in cleaning service in our new property in London in just a few days once we have our schedules sorted. Sincerely yours Lucy, Dave, Ela and Jammie
Central London End Of Tenancy Cleaning Review — Dear Eva, I contacted your company for end of tenancy cleaning in London and were given a price of £165 for a full one bedroom flat cleaning and carpet cleaning with a 100-hours guarantee. I however decided to go ahead for a different end of tenancy cleaning agency for £100 thinking they offered cheap end of tenancy cleaning. However the inventory inspection clerk raised over a 50 issues and informed me that they will be hiring their company cleaners for £450 + VAT. I kindly called your company and requested that you rescue me and your company happily helped me. The same Inventory inspection clerk did the inventory again and I been told there was nothing wrong with the service this time and I was given my deposit back I am sorry for not going ahead with your company but I have learnt my lesson hardway and i will make sure my family and friends always use you and not go for a cheaper but nasty company! Thanks for your help again Emily Thornton Central London
Bobbie was fantastic! we were so happy with her and she did such a great cleaning service today. we are interested in fortnightly cleaning service with Bobbie Friday morning would be ideal, starting Friday the 12th for 3 hoursWe can chat about thisthanks againFulham Broadway, London
Dear Luke I have hired your company for end of tenancy cleaning and carpet cleaning services in Surbiton. My husband who’s an army man is very fussy about the cleaning standards but this time he was completely speechless. Our estate agents (Leaders) and inventory checkout lady were so happy that they have asked us your company name. I am sure they will be in touch with you guys for future jobs. The lad and 2 ladies which came were so polite, friendly and so knowledgeable about end of tenancy cleaning and carpet cleaning. Thanks a lot for your help Amy King