Tag Archives: cleaning services

Moving In and out from a property during Christmas and New Year 2014?

Moving In and Out Cleaning: Help available throughout Christmas and New Year 2014.

Do you require Moving in or out cleaning during Christmas and New year 2014 or any other cleaning services? No stress, we are here to help as always!

First of all, Merry Christmas to all our lovely customers, we wish you joy, success, stability and lots of love and we also wish you Happiest New Year to you and your loved one’s and the Nation and the World.

Are you moving houses during Christmas and New Year 2014? And if that’s the case that’s very crazy but then again it’s kind of normal now days, people work during Christmas and New Year, especially after the recession in the UK and Europe had changed things seriously.

Well, if you are moving into a new property or moving out from a property, if your tenancy or lease is ending soon, you can still count on your cleaning company which will be fully opened during Christmas and New Year 2014 in order to help our local UK customers enjoy their peace of mind and time with their families and loved one’s during these special moments.

This is just a notice for all our lovely customers, be it in London, Surrey, Reading, Brighton, Slough, Oxford or Nationwide that we will be opened during Christmas and New year time and you can count on us for all the cleaning services you require, be it

– After party cleaning
– Moving in and out cleaning
– After Builders Cleaning
– Moving in cleaning
– Move out cleaning
– End of tenancy or end of lease cleaning
– Professional Steam Carpet Cleaning
– Steam sofa, rugs, mattress or curtains steam cleaning
– And the range of other services under our umbrella

Please note, our prices will stay the same, we will be accepting all last minute jobs too at no extra cost. We will work day and night in order to provide our customers with all the cleaning services they require, be it in the morning, afternoon, night or over the weekends and public holidays.

If you are calling us before office hours i.e. 9-am, you can dial our mobile exchange to connect with us on 07907 004090, if you are calling between 9-am and 9-pm you can dial 020 8942 2819 or on 0800 689 8989. Please note, our mobile exchange is fully function after 9-pm and if there’s any requirement after office hours, please feel free to call our Help Centre on 07907 004090 from 9-pm until 9-am in the morning.

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Important questions a cleaning company must ask their customers and why?

You Are An Established Cleaning Company, how you can prove it?

It is vital to understand the job type for each and every industry. However well established companies are established because they understand customer’s individual requirements and deliver outstanding results.

Whereas the cowboy cleaning companies are so desperate for cleaning business that they will just say, “Yes” to everything you ask and deliver a poor job.

This is very common when it comes to end of tenancy and carpet cleaning, after builders clean or range of other cleaning services. This is truly unfortunate, and honestly speaking, 50-% cleaning companies in London and their employees struggle with understanding English-speaking customers requirements, which further let them deliver a good job.

As a cleaning company and especially when it comes to small jobs like one off or regular home and office cleaning, most cleaning agencies communicate through email or phone in order to understand customer’s requirements but lack the experience and style, just getting many extra customers and delivering a poor cleaning job that is not well done will let your company be in the market for the shortest period of time.

Let’s solve this puzzle by giving an example:

Say a customer is moving out from a property and this specific service has many terms including but not limited to:

– End of tenancy clean
– Move out clean
– Post tenancy clean
– Vacate clean
– Moving house clean
– After lease clean

And the long list of variations goes on. Now a cleaning company with a very limited information or newly established firm which have not much done their mathematics might get confused when a customer asks “ they need a vacate clean “ – Now it is important to know or ask different questions in order to get to know the actual requirements, you as a cleaning company may ask several questions and learn from the tinniest knowledge provided e.g.

– Is it a commercial or residential property?

– Can I take the full property postcode, if you ask this question, this will help you provide accurate price information, as some properties may be in a congestion charges area and customer might not have parking and parking may be expensive in that specific postcode.

– How long have you lived in this property?

– How many bedrooms and bathrooms have you got in this property (if this is a residential property, it may be a house, flat, maisonette, apartment, villa or a bungalow, this question will help you a lot. It is also important to ask, if the property is furnished or unfurnished, number of levels, are the cupboards and shelves fully empty? Are there any stains on the carpets, will you require steam carpet cleaning at all?

– Are there any areas, which require special attention e.g. walls, cooker, windows, skirting boards, etc.? It is very important that you make notes of the things that you discuss with customers, so you can come up with an accurate number of hours you will spend in a property (including arranging number of staff members and quoting an actual figure when it comes to price).

– Will you be fully moved out when you require clean?

– What time will you like the clean to be performed, what date and time works the best for you and your household?

– When’s your inventory clerk coming to visit your property in order to check the property’s state?

– What is the name of your estate agent? (if you work with estate agencies, or have previous experience, you might be able to find their quality standards), please note, each and every estate agency or inventory company has their own set of standards set by their own policies, certifications or accreditations they may have

– What’s the deposit you are expecting to be returned?

– Will you be able to provide parking space?

– Will there be hot water and electricity running in the property? It is very important to ask this question, on the end of tenancy or lease, some tenant’s might switch them off or simply forget to pay for electric which may lead to hassle and stress at the later stage.

– Will you require professional steam carpet or upholstery cleaning? If so, may you please provide us information on this one please e.g. about the carpeted areas, any sofa’s, mattresses, curtains you may have or any rugs?

Please note, these are the basic questions you should ask, which will help you deliver a great job, as well as quote an accurate cost, help customers avoid hassle and stress and make their move a real easy move.

In short, getting a customer by quoting a cheap price is one thing, but getting to know their requirements and then giving them an accurate quote is quite another. Unfortunately, many cleaning companies in UK do not have a very good reputation, and there are many reasons why, but one of the main reasons also includes poor skills or abilities when it comes to knowing what a “customer wants”

These basic little information and questions may also help your end of tenancy cleaning customers know that you know what you are doing and that they may count on yourself or your cleaning company for a job well done.

In the future posts, we will discuss a story of a foreign student studying in Imperial college London, which has gone through such a painful time and stress and hassle by going for a few pounds cheaper cost but then getting to know an unethical cleaning agency. They did a poor job, which has led this foreign student in London go through such hassle that she said cannot forget, it was not just £3000 which her estate agency refused to return but also that she had to pay another month rent, she missed a flight, and a long list of inconveniences goes on, which we will discuss in future

There are probably many cleaning companies in UK, but unfortunately there are many bad companies too, it is therefore important to do your mathematics and getting to know these cleaning companies, customers should ask range of questions from a cleaning company including their references within a few miles radius from their property, check their reviews, check their website, asking their company registration number, address, day time phone number and after office hours phone numbers, support or helpline, what cleaning products and materials they use, what equipment they use etc.

If you are looking for professional cleaning advice, be it move in cleaning or moving out (end of tenancy / lease cleaning), carpet or after build cleaning or range of other cleaning services including maid and housekeeping services, why not give us a call, just to get to know about the real competitive prices and choose a hassle and stress free cleaning service.

Call anytime on 020 8942 2819 or on 0800 689 8989. You may also call our mobile helpline on 07907 004090 or contact us through our website for any information or assistance you may require, be it end of tenancy cleaning or carpet and upholstery cleaning, post builders clean or maid and housekeeping services and range of other services on our website.

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Cleaning outdoors

Cleaning should not just be restricted to inside the house. Especially now that summer is upon us. We will want to spend more time enjoying ourselves in the open air, and so need to make sure that the equipment and furniture we need is clean, scrubbed and fit for purpose.

Of course, the best way to ensure your exterior looks tits best, but with minimal effort needed by you is to employ a domestic cleaning company with expertise in tackling outdoor jobs.

However, if you want to prepare, or even handle the whole job yourself, here are some tips.

Drains, gutters and wastepipes
This crucial job will help safeguard the structural integrity of your entire home. Clear out any rotting leaves, twigs and other visible debris first, using a sturdy ladder to reach the gutters. Then, pour soda crystals down the drain and leave for ten minutes before rinsing with boiling water. This will cut down on grease and blockages. Wash out with water and the garden hose.

Drives, patios and paving stones
Use a broom to sweep away leaves, twigs and other debris. Scrub with hot water or a proprietary cleaner to restore the area’s look and remove any mildew, pollen or fungus. Treat and unwanted moss or weeds with the appropriate spray.

Windows
Washing the inside of your windows is a good start, but to make them really shine you will need to look after the outside surfaces too. You can employ professional window cleaning companies to do this for you, or tackle the job yourself.

Always make sure you re using the right ladder(s) for the job and that you know how to put them up and use them safely. Start by removing any cobwebs or larger bits of dirt with a mob or soft broom. After that, wash the windows with a soft cloth and hot water mixed with a dash of vinegar. Dry them, then polish to a shine with a sheet of old newspaper.

Garden furniture
Always take time to store garden furniture properly at the end of the summer season. Use a multi-purpose outdoor cleaner to clean plastic and metal furniture. Don’t forget the cushions too. Clean plastic garden toys and equipment with hot water and a disinfectant and dry well before giving to a child.

Walls
You can hire power washers, or engage a professional cleaning company to use theirs if you want to really spruce up your home’s external appearance. These high-pressured machines will get rid of dirt you never even knew was there. Always make sure you read and follow the manufacturer’s instructions to get the best results.

For indoor and outdoor cleaning service you require a professional cleaning company you can trust for your complete cleaning needs. Cheap Cleaning Services Ltd is a Surrey and London based Cleaning Agency specialising in complete cleaning services including end of tenancy cleaning, lease, domestic, office and complete residential and commercial cleaning services.

You may call them for free on 0800 689 8989 and request a free quote.

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How deep spring cleaning is enormously satisfying?

Having the cleaners in to do a deep spring clean is enormously satisfying. The money spent on having the job done professionally is well worth it, as you can enjoy a truly fresh and sparkling home once more, with no effort on your part. As part of a professional cleaning company spring cleaning offer you can expect the following jobs to be tackled – among many others.

1. Carpets and upholstery: these often neglected areas will be deep cleaned with specialist shampoos and cleaning fluids to freshen them up. Dust will be removed and stains obliterated (a hidden area of the upholstery or curtain fabric should be pre-tested ahead of any cleaning to ensure no damage will be caused by their use)

2. Tiles and grout: tiles and grout can get very dirty, despite regular wiping during the year. Grease and grime collect in the grooves, causing them to become dirty and discoloured. During a professional spring clean, these will be cleaned using powerful equipment to restore them to former glory.

3. Freshening up the paintwork: food stains, dust, finger marks and crayons all contribute to making paintwork look less than loved. A wash down with some soapy water will do wonders for walls, doors, skirting boards and picture rails – and really lift the whole house.

4. Pots, pans and cupboards: a really thorough spring clean will include the insides of cupboards, shelves and the pots and pans stored inside. Many of these lie unused for large parts of the year and can gather dust and grease in alarming quantities.

5. Ovens, fridges and other kitchen appliances: coming into regular contact with food, these items often receive cursory wipes, but fewer really good deep cleanses. So a decent spring clean will see the fridge and freezer being defrosted and the oven taken apart for a really good scrub.

6. Cushions and mattresses: these hard-working items take the brunt of our relaxation and can get very grubby without our realising it. By removing and washing cushion covers and vacuuming and turning mattresses, we can get more life out of these items and a nicer experience during our down times.

7. Windows: clean a window – and we mean properly clean it – and you will be amazed at how much brighter a room can look. We tend to learn to live with smears and smudges, but once they are wiped away, windows can appear sparkling.

8. Wooden furniture: although tables and chairs are probably dusted or even polished with a proprietary spray polish every week or so as a matter of course, treating them to an annual deep wax clean will help keep them in great condition and will achieve beautiful, shiny results.

And any thing in between – There are number of benefits including but not limited to the whole property being cleaned from inside out. If you are looking for professional deep spring cleaning service, they you might like to call for Cheap Cleaning Services Ltd for competitive rates and a great service!

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Finding a trusted cleaning company

A quick internet search will reveal dozens of cleaning companies in London, Surrey and the surrounding suburbs. Each one will have a website speaking highly of its services. So how can you choose which one to employ? Here are a few pointers.

1. Qualifications and professional bodies: as with any business, the more bona fide qualifications and awards they can achieve, or professional bodies they can join, the more trustworthy they will appear. Each qualification or accreditation represents training to make their service offering even better than before.

2. Testimonials: customers who have been delighted with the cleaning services offered by their London or Surrey cleaning company are more likely to provide glowing testimonials. A good cleaning company should have several customers available to speak to a new enquirer about their service quality and cleaning abilities.

3. Promises made: claims made on a cleaning company’s website should be investigated and, if found to be true, used as evidence that the company is a good one to hire. For example, a pledge to provide a cleaner with 24 hours’ notice.. Price promises too – if a company promises to beat or match any other cleaning quote within the London or Surrey area, they should honour that commitment.

4. Services offered: again, services offered on the cleaning company’ds website must be available in ‘real life’. Specialist services, such as oven cleaning, upholstery cleaning or curtain cleaning require skill and hard work – a trusted cleaning company will work hard to make sure they are delivered to a high standard.

5. Location and availability: if a cleaning company says it can supply cleaners across London, Surrey and the surrounding suburbs, it should do exactly that. Good companies publish relevant locations or postcodes on their website so that customers can work out whether they fall into the right geographical area or not.

6. Price: a no- brainer. Prices quoted online or over the phone must be honoured when the final invoiced is presented. If any extra costs crop up unexpectedly half way through the job, the cleaners must alert the client as soon as possible and give them the option of accepting the new price, or declining.

7. Social media and other online animals: the rise of Facebook, Twitter and internet communications means that a company’s reputation is at the mercy of its customers and stakeholders more than ever before. A bad word posted on a Facebook status or Tweet can devastate a company. Effective cleaning companies will keep an eye on their online presence, acknowledging praise and handling complaints.

8. Word of mouth: by asking around, people will be able to tell you about their personal experiences with a cleaning company – and whether or not they match up with the company’s promises and claims. So don’t be shy!

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Your guide to hire cleaning maids

Your Professional Guide to Hire Cleaning Maids and Cleaners in London and Surrey

Elsewhere on the Cheap Cleaning Services Ltd website, we highlight a number of reasons why you should choose our cleaning company when looking for cleaners or maids in London and Surrey, rather than any other. Here’s some more detail to further convince you to choose our quality cleaning services.

1. Our professional approach, reliability and eye for detail has earned us an enviable reputation for top quality cleaning at reasonable prices. We are building up a pleasing log of comments from satisfied customers and we can’t wait to bring our great cleaning services to houses, flats and commercial premises in and around London and Surrey.

2. ‘We can beat or match all genuine cleaning quotes’ – and we mean it. We are committed to saving you money and providing an affordable, top quality cleaning service from out fully vetted, highly experienced London and Surrey maids.

3. Talking of ’fully vetted’, did you know that we put all our cleaning staff through rigorous checks to make sure they are legally allowed entitled to work in the UK? We also check that they have no criminal records and take up personal references too. We interview every cleaner by person before they can join our team and cover them with full employer liability and public liability insurance.

4. Su casa es mi casa: all our London and Surrey maids know to treat your home as if it were their own, handling your belongings with care and respect and cleaning to the best of their ability. That way, breakages are minimised and furniture and fittings handled correctly.

5. Our London and Surrey maids arrive at your home looking smart and presentable. They are encouraged to be friendly and to make sure they fully understand the tasks expected of them before they start work.

6. We can fit in around your working schedule to provide maids during the week, at evenings or over the weekend anywhere in or around London and Surrey. Regular and one-off contracts available, with no compulsory minimum terms.

7. We offer a range of specialist cleaning services, from laundry and ironing to steam cleaning for upholstery, carpets and curtains and oven cleaning. We use professional non-toxic products to help the environment and minimize the effects of chemicals in your home.

8. No job is too big or too small for us to handle. As a medium sized cleaning company, we can afford to be flexible and quick to react to customer requirements. Our London and Surrey maids can cope with all kinds of cleaning projects – both domestic and commercial.

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