When it comes to the best end of tenancy cleaning service providers, they will ask you questions as we discussed in our previous blog post and then quote you accordingly, provide you with an excellent sales, tenancy cleaning service as well as support at all stages. They will also ensure the tenancy cleaners arrive on time, do a good job, are updated for any individual or special requirements and that you get good value for money and hassle and stress free end of tenancy clean
Whereas a bad end of tenancy cleaning company will just trick you at all stages. Let’s see what a bad end of tenancy cleaning service tricks may involve:
Yesterday a customer has called us from Enfield and required end of tenancy cleaning service in a 2 bedroom flat, she was looking for end of tenancy cleaning services as a last minute thing and needed end of tenancy cleaning done over night, she was quoted £65, and this price included cleaning products, materials and equipment to be sent by the cleaning company.
The cleaner arrived 3 hours late, she had to call that cleaning company for at least 14 times she said and there was only 1 cleaner whereas she was promised 2 cleaners, said cleaner had no products and materials and equipment to clean the flat and the customer ended up asking their neighbours for vacuum cleaner and mop and bucket and then ended up paying extra £20 for cleaner to go and buy cleaning products.
Cleaner spent total 4 hours from the first appearance and then was to leave when the moving out tenant checked the property, only a kitchen and bathroom was cleaned and nothing has been done in the bedrooms, on inspection she asked the cleaner to complete the job as she was expecting an inventory clerk to come and do the final check before she flies back to Australia.
Cleaners refused to work as she said she was only there for 4 hours, she called cleaning company and ended up being told the same whereas their email stated something entirely different including £65 and that this price included all cleaning products, materials, equipment and 2 cleaners, 100-% peace of mind and re-clean guarantee of 48 hours, she was left in a terrible situation and just a few hours after their inventory clerks were visiting the property and she had the flight same night back home.
Both cleaner and that most respect cleaning company in London refused, she called us, and it has been all done just a minute before the inventory clerk came
She was told the property was now in neat and clean condition and she has ended her tenancy in style, but this is a lesson for that customer and for many end of tenancy cleaning customers that unfortunately there are many dishonest and bad cleaners and cleaning companies and it is a kind of common sense that how a cleaning company can send a vehicle, products, equipment, materials and cleaning products. That cleaning company should have done the job as promised but failed.
As an End Of Tenancy Cleaning Company we have also helped those which are desperately looking for a great hassle and stress free service, if you would like to share your opinion about a good and bad cleaning company or if you have received a good or bad end of tenancy cleaning service, why not give us a call on 020 8942 2819 or on 0800 689 8989. You can also give us a call on 07907 004090 or contact us through our website
It is very important that you choose a good end of tenancy cleaning company when your tenancy runs out and you are moving houses and require cleaning, if you are flying abroad and require end of tenancy cleaning service, it is best not to leave it for the last minute, such things may happen, as some cleaning companies will just like to trick and cash the situation.
It is best to ask for help and it costs nothing, the best you can do is plan your end of tenancy clean at least 2 weeks before your tenancy expires or 2 weeks before you move out, this will help you get a budget end of tenancy cleaning deal as well as ensure you do your algebra before choosing a right cleaning company as well as end of tenancy cleaning service in UK.
Call us on 020 8942 2819 or on 0800 689 8989 in order to discuss your moving house or moving in or moving out end of tenancy cleaning requirements and its free.